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Window 7 has a great inbuilt future called "PSR - Problem Steps Recorder" which help you to record problems caused by any program installed in you PC. As a PC guru you are followed by your friends and relatives or by others to make you to solve the irritating small PC software problems ; I know you are very frustrated by this because they even don't know how to describe their actual problem.
But Microsoft knew your pain, So they had came up with a good solution(PSR) by which you can ask your friend/relative/others to run this and send the generated report, So that you can solve their problem with ease.
Now lets see how to work with it, Just follow this simple steps.
Step #1: Click on "Start" and type "PSR" and press enter.Now press "Record"Step #2: Now run the misbehaving application so that PSR records every thing like every click and key-press, take screen grabs, and package everything up into a single zipped MHTML file.
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