When setting up Response Groups in Lync, you might want your callers to hear ringing rather than some sort of hold music (either the default provided by MS or custom). I've seen people looking for a solution in the forums without much success.
What I did in this situation was to download a .WAV file of a ringtone (known as "ringback" in telephony lingo) and set that as the hold music for the hunt group. Lync will play back the file continuously, so an audio sample of a single ring will suffice. The ringtone I downloaded had no pause in it, which meant the caller would hear a constant ring without a pause. That was fixed by inserting a silent stretch into the .WAV file. Remember to save it as an 8 or 16 kHz, mono 16-bit WAV file. Here's a sample for North America (right-click and Save-As for best results).
File this under "So-simple-and-why-didn't-I-think-of-that".
Configuring Ringback in Lync Response Groups
Configuring Ringback in Lync Response Groups - we say welcome to you who have been searching for information via search engines such as Google, in a blog Tech Gallery, now we will discuss information about the Configuring Ringback in Lync Response Groups, we have been looking for a lot of information from a trusted and collect it in this blog, so you get the information complete and easy to understand, please read through:
You can also see our article on:
Information about the Configuring Ringback in Lync Response Groups we have conveyed
A few of our information about the Configuring Ringback in Lync Response Groups, I hope you can exploit carefully
You have finished reading Configuring Ringback in Lync Response Groups and many articles about Tech Gallery in our blog this, please read it. and url link of this article is https://littlebitjohnny.blogspot.com/2011/06/configuring-ringback-in-lync-response.html Hopefully discussion articles on provide more knowledge about the world of new tech gadgets.
Tag :
Tags :
Subscribe to:
Post Comments (Atom)
0 comments:
Post a Comment